![]() For some fine-dining establishments, revenues fell to zero.Įach restaurant’s performance during the crisis has depended largely on the following factors: Whereas pizza chains have maintained or increased sales during the pandemic, casual-dining and fine-dining restaurants have seen their revenues decline by as much as 85 percent (Exhibit 1). The pandemic’s impact to dateĬOVID-19’s economic toll on the restaurant industry hasn’t been evenly distributed. ![]() We then recommend a set of concrete actions for restaurants to return to stability and help shape the next normal. ![]() In this article, we describe COVID-19’s impact on the US restaurant industry to date and explore two likely scenarios for recovery. However, restaurants that plan ahead to adapt and refine their restaurant model for the “ next normal” will be better positioned to bring sales back to precrisis levels. Early indications-from China and other countries where the pandemic seemed to be under control-suggest that consumer demand won’t immediately rebound when restrictions are lifted. Never before have so many restaurants been forced to cease operations some will never reopen. ![]() After weeks of quarantine and physical distancing, what does the future hold for US restaurants-and for the more than eight million restaurant workers across the country who have been laid off or furloughed since March? How quickly will US consumers feel comfortable eating out again?ĬOVID-19 has not only been a devastating public-health crisis it has also been the restaurant industry’s greatest challenge to date. ![]()
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